Mr Play casino NZ review

License and Security Information

Mr. Play operates under licenses from the Malta Gaming Authority (MGA/CRP/148/2007), the UK Gambling Commission (000-039483-R-319409-001), and the Irish Revenue Commissioners (1014834). These reputable licenses ensure compliance with international gambling standards, allowing the casino to accept players from New Zealand and other regions.

Security is a priority at Mr. Play. The site employs 128-bit Secure Socket Layer (SSL) encryption to protect personal and financial data. The presence of a padlock icon during data entry indicates that your information is securely encrypted before transmission.

Bonuses and Promotions

Mr. Play offers a variety of promotions for both new and returning New Zealand players, encompassing casino games and sports betting.

Welcome Bonus - Casino

New players can start with a 100% first deposit match up to NZ$200, plus 100 free spins. A minimum deposit of NZ$10 is required. Winnings from the bonus and free spins are subject to a 35x wagering requirement, which must be met within 30 days.

Game Provider Tournaments

Mr. Play collaborates with game developers to host slot tournaments and promotions like Drops and Wins. These events are time-sensitive; check the promotions section for current offerings.

Loyalty VIP Scheme

Upon your first deposit, you join Mr. Play's loyalty program. As you accumulate points, you progress through levels, unlocking perks such as free spins, cashback offers, deposit matches, and a personal account manager.

Sports Promotions

Sports enthusiasts can find various promotions in the sports section, including reload bonuses and special event offers.

Payment Methods

Mr. Play supports several payment options tailored for New Zealand players. While the selection isn’t extensive, the available methods include Visa, Mastercard, Skrill, Neteller, Paysafecard, and bank transfers. Deposits are instant, and the minimum deposit is NZ$10.

Withdrawals are processed using the same method as the deposit, where possible. Processing times range from 24 hours for e-wallets to 3-5 business days for bank transfers and credit/debit cards. A verification process is required before withdrawals, ensuring security.

The number of payment methods at Mr Play casino NZ review is average compared to the other reviewed brands.

Payment Method	Minimum Deposit	Deposit Process Time	Withdrawal Process Time	Fees
Visa	NZ$10	Instant	1-3 working days	FREE
Mastercard	NZ$10	Instant	1-3 working days	FREE
Skrill	NZ$10	Instant	24 hours	FREE
PayPal	NZ$10	Instant	1-3 working days	~1.5%

Casino Games and Software Providers

Mr. Play features a diverse range of games powered by leading developers such as NetEnt, Microgaming, Play'n GO, Evolution Gaming, and iSoftBet. Players can enjoy slots, table games, and live dealer experiences.

Slots

The slot selection includes classic, video, and jackpot slots. Popular titles include Starburst, Gonzo’s Quest, and Mega Moolah.

Table Games

Table games include variations of blackjack, roulette, baccarat, and poker, catering to all skill levels.

Live Casino

The live casino section offers real-time gaming with professional dealers, featuring games like Live Blackjack, Live Roulette, and Baccarat.

The number of software providers at Mr Play casino NZ review is lower than the average of all reviewed brands.

NetENT

Microgaming

Play 'n Go

Aristocrat

Pragmatic Play

Red Tiger

Evolution gaming

Mobile Application

Mr. Play does not have a dedicated mobile app, but the website is fully optimized for mobile use. The HTML5-based platform ensures smooth gameplay across Android and iOS devices.

Players can access all features, including games, deposits, withdrawals, and promotions, directly through their mobile browsers.

Customer Support

Mr. Play provides multiple customer support channels to assist players with account issues, payments, and general inquiries.

Support Options

• Email Support: Available at care@mr.play.com. Response time is typically within 24 hours.
• Live Chat: Accessible from 08:00 to 00:00 CET, providing real-time assistance from a professional support team.
• FAQ Section: A comprehensive database covering topics such as account verification, payment issues, and bonus terms.

Response Times

Live chat offers the fastest response, usually within a few minutes. Emails are answered within 24 hours, depending on the volume of inquiries.

Languages Supported

Support is available in multiple languages, including English, ensuring NZ players receive clear communication.

Room for Improvement

While the support is efficient, 24/7 availability and a dedicated phone support line would be valuable additions.

Final Verdict

Mr. Play offers a well-rounded gaming experience with a vast game selection, reliable security, and solid bonus offerings. The platform is easy to navigate and caters to both new and experienced players.

Pros:

• Licensed by reputable regulators (MGA, UKGC, Irish Revenue)
• Extensive game selection with top software providers
• Attractive welcome bonus and loyalty program
• Secure payment methods supporting NZD

Cons:

• No dedicated mobile app
• Limited selection of payment methods
• Wagering requirements for bonuses are relatively high

Frequently Asked Questions